Privacy Policy

This Privacy Policy explains what information belonging to you will be collected and used by Tactopus Learning Solutions Pvt. Ltd. (“Tactopus,” “we,” “us,” or “our”) when you access our website located at https://www.tactopus.com, the mobile applications available on Google Play provided by us (the “Apps”), and other services (collectively, together with the website and the Apps, therein called our “Service”). We will not use or share your information with anyone except as described in this Privacy Policy. Each time you use our Service, you are accepting the practices described in this Privacy Policy at that time. The Tactopus Website is intended for adults only and does not allow any form of gameplay. The Apps downloaded to your device allow gameplay and are intended for families and users across all age groups. Please read this policy in its entirety, including our Children’s Privacy Policy section, before using our Services. The Children’s Privacy Policy will control over any conflicting provisions in our general Privacy Policy as it concerns children’s data.

Individual Rights

Tactopus also makes certain choices available to you when it comes to your personal data. Please review the below information outlining your choices and how to exercise them.

Review and Update Your Data

You have the right to access and update any personal data that we have collected. Some personal data, such as the account holder’s name and email address can be found and updated using the account setting tool on our website at https://www.Tactopus.com. For any personal data beyond this, please submit a request using the contact information provided below. We may request more information to confirm your identity before modifying any personal data. If you want to ensure the complete removal of your data, send us an email, requesting for the same at hello@tactopus.com.

Restrict Processing

You have the right to restrict how we process your personal data in certain circumstances. In some ways, this is an alternative to requesting the erasure of your data. Rather than requesting we erase all of your personal data, you may request that we limit our uses of your personal data to specific purposes. You may wish to request we restrict our processing if you contest the accuracy of your personal data and we are working to verify this information, or if you want us to retain your personal data in connection to a legal claim but cease processing it.

Data Portability

You have the right to obtain copies of your information in a structured, commonly used format that you can move your data between our service and the services of others. We may request more information to confirm your identity before providing any personal data.

Right to Object

You have the right to object to the processing of your personal data for direct marketing purposes or when our processing of your data is based on legitimate interests. You may request that we stop processing your personal data for direct marketing purposes. This is an absolute right and we cannot refuse this request. Beyond direct marketing, if you wish to exercise this right, you must give specific reasons why you object to our processing of your data, based on your particular situation. Even after receiving such a request, we may continue processing if it is necessary for the exercise/defense of a legal claim or if we can demonstrate a compelling legitimate ground for the processing. If any request made under this section is manifestly unfounded or excessive, we may reject the request or require a reasonable fee to honor the request. If we decide to reject your request, we will inform you of the reasons for not taking action and provide information on other possible remedies. If we decide that a reasonable fee is necessary, we will promptly inform you and will comply with the request upon receipt of this fee.

Contact for Individual Rights Request

Please use the below information when submitting a request to exercise any of the above rights. Please do not submit requests across multiple communications channels. We will make all efforts to respond to your request within a reasonable timeframe. Email: hello@tactopus.com

Data Collected From Our Website

The Website is intended for adults—teachers, and parents to allow them to purchase our products and understand the essence of why we do, what we do. This Website does not provide access to our Play Experience.

Personal Information you Provide

When you use the Website, you may provide and we may collect personal information about you through our Website when you visit or order from our Website, such as your email address, physical address, phone number or credit card information. Other information you may affirmatively provide to us is generally maintained along with personal information. You can choose not to provide any information that is affirmatively requested of you. However, this may limit your ability to use the Website as effectively as other users. In addition to collecting information on the Website, we may collect information from you when you communicate with us over the phone or via e-mail. This information may include Personal Information. This information may be matched with and stored in connection with Personal Information provided or collected in connection with the Website.

Cookie Policy

Log file information is automatically reported by your browser each time you access a web page on our Website. When you access the Website, our servers automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your web request, browser type, referring / exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, and other similar information. We may use mobile analytics software and various backend systems to analyze certain information regarding your use of the Website such as email address, pageviews, advertisements clicked on, and transaction-related information. In general, we will store Website tracking information in an anonymous aggregated form; however, we or our third-party tracking partners may store certain information, such as pageviews, in a manner that can be associated to specific users. We do not use cookies to collect personal information about you. A persistent cookie remains on your hard drive after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the Website. Persistent cookies can be removed by following your web browser’s directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. We do not collect information about your location from your mobile device, but we do log your IP address, which can be used to approximate location. We use IP addresses only for activities necessary to maintain or analyze the Service; perform network communications; authenticate users or personalize content; protect the security or integrity of the user and the Service; ensure legal or regulatory compliance, or fulfill a request of a user.

How we use your Information

We use or may use the information we collect for a variety of purposes, including:

  • To operate the Service, monitor the effectiveness of the Service, to improve the content of the Service, and layout and design.
  • To help provide you with a smooth, efficient user experience.
  • To monitor, analyze and describe usage patterns and performance of the Service, including aggregate metrics such as the total number of visitors, traffic, and demographic patterns.
  • To conduct system administration and system troubleshooting and to diagnose or fix technology problems.
  • To comply with legal requirements and process (for example, in response to subpoenas, court orders, and law enforcement or governmental requests or investigations), and to protect our legal rights or the rights of others (for example, by working to reduce the risk of fraud or misuse of the Service).
  • To enforce our Terms of Use or other policies or agreements.
  • With respect to information collected through the Website described in the “Information Collected Automatically” section above, to assist in marketing efforts, including, for example, by tailoring and serving advertisements, and by tracking the effectiveness of marketing efforts.
  • In connection with an unusual business transaction, such as the bankruptcy or liquidation of, the sale of, purchase of, or merger with our business or another business.

Children Privacy Policy

Protecting the privacy of children is especially important. The Tactopus website is not intended for children, does not market to children, and does not knowingly collect personal information from children. All references to “children” or “child” in this Children’s Privacy Policy shall mean children under 16 years of age, and all references to the term “parent” shall include legal guardians. Inside the Play Experience, all play is locally stored, and no Personal Information is collected or solicited from a child user. Our Play Experience contains no external links to third party websites or services. The Tactopus Experience is directed at users of all ages, including children. We encourage parents and teachers to supervise their child or student’s use of the Apps and supervise the overall Tactopus Experience. Simply downloading any Tactopus App to your device does not trigger the collection of any personally identifiable information. We only collect information essential for installing necessary administrative updates to your device (such as software updates and administrative messages). We may collect analytics data (which does not contain Personal Information) from your use of the Service in order to offer and develop the Service, and we may collect information such as age and nickname from you as part of your use of the Apps and the Service and the creation of your user profile. If the Service is being used by a school and/or teacher (the “Educational Institution”) with students that are under 16 years of age, such Educational Institution agrees that it has reviewed our Terms of Use and our Privacy Policy. Tactopus only requests Personal Information from parents and/or teachers and we will never knowingly solicit, nor will we accept, Personal Information from users known to be under 16 years of age. We collect only the minimum amount of information needed about students from teachers, and any such information is used only in connection with the Educational Institution’s use of the Tactopus Experience. If you are under 16 years of age, then please do not use or access the Website at any time or in any manner. If we learn that personally identifiable information has been provided to us and/or collected on the Website from persons under 16 years of age and without verifiable parental consent, such as through a support request, we take the appropriate steps to delete or hash this information in a secure manner. If you are a parent and discover that your child under 16 years of age has obtained an account on the Website, then you may alert us at hello@tactopus.com and request that we delete that child’s personally identifiable information from our systems. A parent or teacher can visit his or her account online at any time to delete any information and/or the account.

Updates to Our Privacy Policy

We reserve the right to update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this Privacy Policy. We encourage you to check this page periodically for any updates. If you continue to use the Service following the posting of an updated version of this Privacy Policy, we will treat your continued use as acceptance of the updated version. If we make material changes to this Privacy Policy, we may notify you more prominently. If we affect the way we handle Personal Information collected from children users (if applicable), we will first notify and obtain the verifiable consent of a parent or legal guardian.

Contacting us

If you have any remaining questions about how we treat your privacy, just let us know at hello@tactopus.com